Group lessons|Adults|Pre-Int|U1|3. At the conference

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Answer the questions

1. Where was Mark in the previous episode?
2. What was he doing there?
3. Where was Allie arriving from?
4. What was the purpose of her visit?
5. How long was her flight?
6. Why couldn’t she sleep?
7. Where did Mark take her?

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Listen to Allie checking in. Answer the questions.


1. Does the receptionist call Allie «Ms Gray» or «Mrs Gray»?
2. How many nights is Allie staying?
3. What’s her room number?
4. What time’s breakfast?
5. Which floor is the Pavilion Restaurant on?


US English: elevator
UK English: lift

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Match the words and their pictures

Watch the video and answer the question: Who does Allie phone? Why?

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Complete the phrases. Watch and check.

R — Reception | A — Allie



R — Room Service | A — Allie



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Listen and repeat Allie’s phrases

Reception | Allie



R: Hello, reception.
A: __________________
R: How can I help you?
A: __________________
R: I’m sorry, ma’am. I’ll send someone up to look at it right now.
A: __________________


Room service | Allie


R: Room service. Can I help you?
A: __________________
R: Wholewheat or white bread?
A: __________________
R: With or without mayo?
A: __________________
R: With French fries or salad?
A: __________________
R: Anything to drink?
A: __________________
R: With ice and lemon?
A: __________________
R: I’ll be there in five minutes, ma’am.
A: __________________

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Roleplay the dialogues with your partner

Reception | You


R: Hello, reception.
Y: ________________
R: How can I help you?
Y: ________________
R: I’m sorry, ma’am. I’ll send someone up to look at it right now.
Y: ________________


Room service | You


R: Room service. Can I help you?
Y: ____________________
R: Whole wheat or white bread?
Y: ____________________
R: With or without mayo?
Y: ____________________
R: With french fries or salad?
Y: ____________________
R: Anything to drink?
Y: ____________________
R: With ice and lemon?
Y: ____________________
R: I’ll be there in five minutes, ma’am.
Y: ____________________

Complete the Useful phrases. Listen again and check.

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Useful phrases



Listen and repeat the phrases. How do you say them in your language?

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Read the sentences and decide if they are correct or not. Correct the wrong ones

Give a summary of the videos using so, but, because, and although

  • Allie checked in at the hotel because she…
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